800-838-1812
 
info@overtureav.com
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Shipping

We offer FREE standard shipping on many orders (UPS and USPS). Larger orders and oversize items ship via specialized freight carrier within 1-2 business days (see below for details). In-stock items will arrive within 1-7 business days with delivery Monday through Friday. All packages with a value of $100 or more require signature confirmation.

Free shipping is not available on items shipping outside of the continental US and we are unable to deliver to APO/FPO military addresses or P.O. boxes. We cannot waive the signature once an item is in transit. And once your order has shipped it cannot be cancelled, only returned for a refund (less original and return shipping charges) or credit or exchanged.

You will receive an email confirmation of your order within 24 hours. You will receive an additional email confirmation once your order has been shipped with shipping and tracking information.

Need it Faster?
Expedited shipping options are available and may be selected during the checkout process. You will be charged for the cost of the upgraded service. Enhanced shipping options such as next-day air are dependent upon your order and the delivery address. Please allow extra time for delivery to remote addresses. Please contact an online sales specialist at 1.800-838-1812 or via email at onlinesales@overtureav.com for expedited freight options.

Specialized Freight Shipping for Large Items:

Items that require special freight shipping will arrive within 1-10 business days once your order has been processed. All items must be signed for and you will be contacted prior to delivery to schedule arrangements. Delivery options include the following services:

Scheduled Curbside Delivery:

The Driver will bring the product to your curb where you will sign for your product. It is your responsibility to bring the product into your home.

Scheduled In-Home Delivery (Where available: $75):

The Driver will bring the product through the front door where you will sign for your product. The Driver is not responsible for unpacking the product or waiting for you to unpack your product. Please check product dimensions to make sure your shipment will fit through your door.

Scheduled White Glove Service (Where available: $150:

The Driver will bring the product into your home where you will sign for your product. The Driver will then un-pack the product, plug the product into a wall outlet (if needed), place the product as requested by the consignee, and remove packing material if needed. Please note the driver is not responsible for plugging the product into the cable outlet or box. Please check product dimensions to make sure item will fit through doors and around corners.

Please note extra charges may apply to items that must be carried up multiple flights of stairs. Allow extra time for delivery to remote addresses.

DISCLAIMER for International Orders

Shipping Rate To Be Determined: Shipping Rate will be determined based upon the cheapest rate we can find for you. If you wish to be advised of the shipping cost, please contact us. 

Duties and Taxes: Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and it will be collected upon delivery from the carriers for certain packages. These charges are recipient's responsibility as we are only charging the transportation fee for the packages. You may check with your country's customs office to determine what these additional costs will be. 

Tracking your Package:
Once your order has been shipped you will receive a shipping confirmation e-mail with the tracking number and information for your package. You may track your order by clicking on the link in your confirmation email.